Ways of payment

CASH ON DELIVERY

Payment in cash to the courier upon receipt of your order at your address. Valid within Greece

CREDIT CARD

Payment via the secure means of Eurobank (redirect Eurobank EFG), which accepts all Visa, Mastercard or Euroline issued by any bank. Your transactions are protected by the prime online systems which do not divulge your card details outside the bank and are not kept in any filing system outside the bank. Upon completion of your order you are directly connected to the bank’s e-banking platform where you give your order for your card to be debited without its details being made known anywhere else. The bank then informs us that you have pledged the value of your order. Payment is finalised and credited to our account only when we have filled your order. Until then the amount in settlement is in fact bound by the bank only.

PAYPAL

Payment via PayPal is effected to our account, which is info@fagottobooks.gr

CREDIT TRANSFER TO BANK ACCOUNT

ALPHA: 441002002007343
ΙΒΑΝ: GR0401404410441002002007343
SWIFT/BIC: CRBAGRAA

ΕΘΝΙΚΗ: 168/001588-14
ΙΒΑΝ: GR1201101680000016800158814
SWIFT/BIC: ETHNGRAA

EUROBANK: 0026.0180.98.0200655848
ΙΒΑΝ: GR6102601800000980200655848
SWIFT/BIC: ERBKGRAA

ΠΕΙΡΑΙΩΣ: 5080.079.624.260
ΙΒΑΝ: GR6401720800005080079624260
SWIFT/BIC: PIRBGRAA

Shipping & Delivery

GREECE

The least costly and speediest service is by courier alone.

For purchases over 60 Euro shipment is free of charge.

There is no surcharge whatever method of payment is preferred: cash on delivery,PayPal or deposit. You are billed with the amount due for your order only.

For purchases less than 60 Euro:

For cash on delivery shipment costs are 4.50€. By credit card, bank transfer or Paypal payment shipment costs are 3.5€

Orders completed by 12 noon, containing books or musical instruments immediately available, delivery dates are:

- Attica and mainland destinations: 1 – 2 working days
- Islands: 2 – 4 working days
- Areas of difficult access: 2 – 4 working days.
For other books, delivery is 3 – 5 days more, while the other musical instruments may take 3 months or more.

OUTSIDE GREECE

For deliveries outside Greece the prices quoted in the website are valid, but not the interest-free instalments nor shipment free of charge. For musical instruments moreover, orders are taken only by e-mail, at sales@fagottobooks.gr.

Prior to completion and confirmation of the order the customer is informed of the costs of the purchase. Shipment costs include packaging (materials and procedure) added to the price of items sent abroad.

Orders from abroad are payable only by credit card or PayPal or bank transfer.

CYPRUS

For deliveries outside Greece the prices quoted in the website are valid, but not the interest-free instalments nor shipment free of charge. For musical instruments moreover, orders are taken only by e-mail, at sales@fagottobooks.gr.

Prior to completion and confirmation of the order the customer is informed of the costs of the purchase. Shipment costs include packaging (materials and procedure) added to the price of items sent abroad.

Shipment of your order to Cyprus may be effected either by the Greek post office ELTA or by courier. You are billed with shipment costs, which for most categories are standard and for some are calculated according to the value of the purchase corresponding to ELTA’s or the courier’s price-list.

Cyprus up to €20 to €21
up to €60
to €61
up to €100
to €101
up to €200
to €201
over
Greek Post Office €7 €14 30% of the purchase value 22% of the purchase value 12% of the purchase value
Courier €12 €22 €32 €40 25% of the purchase value

An order is normally filled within 2 – 3 days from its receipt and delivery dates depend on the schedule of either ELTA or Cyprus Post Office.

Deliveries by courier:
within 7 working days. In areas of difficult access this may be extended by 4 working days for available products.
3 – 4 additional days for other products.

ABROAD

Shipments by ELTA only, the cost calculated according to the purchase value and based on ELTA’s price list of charges.

Abroad up to €20 to €21
up to €60
to €61
up to €100
to €101
up to €200
to €201
over
EU, Luxembourg, Switzerland, Iceland, Norway €7 €14 35% of the purchase value 30% of the purchase value 20% of the purchase value
Rest of Europe, non-EU €11 €22 45% of the purchase value 40% of the purchase value 25% of the purchase value

An order is normally filled within 2 - days of its receipt and delivery dates depend on ELTA’s and post offices of other countries schedules. 

Deliveries by courier:
within 7 working days. In areas of difficult access this may be extended by 4 working days for available books.
3 – 4 additional days for other books.

Pick up from our stores

You can collect your order from our two shops (15, Valtetsiou St., Athens and 7, Zakynthou St., Lefkada) upon receipt of an e-mail informing you that the books are ready to be handed over and reserved for you in your name. The reservation is valid for the 15 days following dispatch of the e-mail. Books marked ‘directly available’ may be collected in about 2 – 3 days, and those marked ‘on condition of being in stock’ within 3 – 6 working days.

Availability

Categories of availability of books and instruments are as follows:
- Directly available
- Available on condition of being in stock
- No longer available

In case of non-availability of books or musical instruments the shop undertakes the obligation to inform you accordingly and request your agreement for filling the rest of the order or its cancellation. In this case delivery dates will count from receipt of the client’s answer.

Gift-wrapped shipping

If gift-wrapping is desired, the item will be sent to the recipient’s address while the receipt of purchase will be sent to your e-mail address.

Returns

A return is possible upon agreement only, in case the book is misprinted or the musical instrument faulty, in which case it will be replaced.

Connection / Registration of user

In order to complete your purchases from our electronic shop you will have to log in whether you are already a registered user or enter your registration if you are a new user.

My shopping list

Every registered user has in his account a list of books and musical instruments desired, to be ordered at a later date, without the necessity of requesting them again. It is a personal tool with which it is also possible to categorize products according to precedence.

Wholesale

Wholesalers can send their order by e-mail to sales@fagottobooks.gr whereupon you will receive the necessary information for our cooperation.

Special prices for schools, musical academies

For orders in bulk or special orders (schools, musical academies, libraries, etc.), please get in touch either by telephone or by email: sales@fagottobooks.gr sales@fagottobooks.gr

Contact

In case of difficulty or inability to find a book or musical instrument, or if you have a query or proposal for our electronic shop, we would be pleased to communicate by telephone (country calling code +30 210 3645147) or by email (sales@fagottobooks.gr) (sales@fagottobooks.gr)